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Paul Wilkins

10 Expert Tips for building a flourishing business

Have you always dreamt of launching a successful business? For most people, this desire stems from the aspiration to be their own boss and enjoy the freedom of working on their terms. However, aspiring entrepreneurs often underestimate the challenges of running a business, with a majority experiencing failure within the initial years.


Business team working together

But don't lose hope just yet. You can avert such a fate by concentrating on establishing a robust foundation and accelerating the growth of your business. The question is, what precisely does that entail? In the subsequent post, I'll impart 10 expert tips for constructing a thriving business, enabling you to focus on the crucial elements that contribute to accomplishing your goals.

Tip #1: Utilise Diverse Methods to Reach Customers

If your business primarily operates offline, such as a brick-and-mortar store, consider expanding the channels you use to connect with customers. If you don't have an online presence yet, that should be your starting point. An effective approach is to join a marketplace where your target audience congregates and attempt to sell your products there. Once online, engage potential customers through email, social media, and forums. For instance, if you run a small business selling handmade jewellery, establishing an online store on platforms like Etsy or Amazon, and leveraging social media platforms like Instagram, Facebook, and Pinterest can broaden your reach.

The key is to employ multiple channels for your new business and determine the most effective means of reaching your ideal customers.


Tip #2: Understand Your Finances As a business owner

As a business owner, it's crucial to have a solid understanding of your finances. Scrutinising your financial statements can pinpoint areas of overspending, enabling you to save money for marketing or sales efforts. For instance, a restaurant owner aiming to cut costs can analyse financial statements to identify underperforming menu items and consider removing them to reduce food expenses.

Pro tip: If financial analysis isn't your forte, consider hiring a bookkeeper.


Tip #3: Enhance Customer Retention

For a fledgling business, retaining customers is the most straightforward method for rapid growth, as acquiring new customers is five times more expensive than retaining existing ones. Customer retention also fosters word-of-mouth marketing. Introduce loyalty programs, personalised offers, and exceptional customer service to encourage repeat business.


Tip #4: Employ Individuals Eager to Learn

Hire people with a passion for learning, as they tend to be highly motivated, adaptable, and open to new challenges. In the dynamic environment of a new business or startup, having employees who can multitask and efficiently complete tasks is essential. By fostering a culture of continuous learning and development, you can keep your business competitive and adaptable to market changes.


Tip #5: Attend Networking Events

Networking events provide an excellent opportunity to meet new people, build relationships, and explore potential business opportunities. These connections offer insights into the industry, potential clients, competitors, and create avenues for collaborations and partnerships. For example, attending an entrepreneur networking event can help you find mentors, business partners, receive feedback on your ideas, and learn about available resources for new businesses in the community.


Tip #6: Form Partnerships

Building partnerships is mutually beneficial, allowing businesses to leverage each other's strengths and resources. Collaborate with businesses that align with your strengths and mission to achieve faster growth, increased brand recognition, and more success opportunities. For instance, a local coffee shop could partner with a bakery to offer a broader range of products to their customers.


Tip #7: Harness Google Maps

Create a Google My Business account for free to manage your online presence across search results and Google Maps. This is a quick and effective way for offline stores to attract foot traffic. Listing your business on Google Maps increases visibility within the local community.


Tip #8: Aim for Quick Wins

Set short-term goals for your business that align with your long-term objectives. Establish metrics to track progress and adjust your strategy as needed. For example, talking to two new leads every week, adding a new product feature each month, or posting on social media five times a week are tangible short-term goals.


Tip #9: Take Calculated Risks

Achieving growth and innovation often requires taking calculated risks. Evaluate the potential benefits and risks of any new tactic thoroughly. Understand that failure is a part of the journey, and learning from failures is crucial for success. According to Investopedia, a significant percentage of new businesses face challenges, with only 25% making it past 15 years.


Tip #10: Use Social Media Strategically

Social media can be a potent tool for business growth, but it requires a clear strategy. Instead of promoting products outright, educate your audience about how your products solve their challenges, problems, or fulfill their dreams. Once engagement is established, gradually introduce product promotions. For example, a skincare brand can educate their audience about the benefits of natural ingredients on skin health before promoting specific products.


If you've already ventured into business, you know that it demands hard work, and challenges are inevitable. Yet, by staying focused on your goals and following the tips in this post, you can undoubtedly achieve your entrepreneurial dreams. The key is to remain flexible and open to new ideas. The world is ever-changing, and customer needs evolve accordingly. By staying curious and committed to learning, your business can continue to grow and scale for years to come.


Want to learn more about how to grow a thriving business, head here: Small Business, Big Impact

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